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Saturday, October 26, 2024

Parents’ fury grows over collapse of Actura Australia

Trips to the US for local school pupils have been cancelled with the company going into liquidation. Photo supplied

The Times continues to be inundated with emails from angry and confused parents impacted by the sudden liquidation of Actura Australia Pty Ltd, which offered trips to NASA in the United States among other locations.

Several east Auckland schools and numerous local families have been caught up in the distressing situation.

Some of the parents have made reports and complaints to police and are dumfounded how the company could have collapsed without warning.

Several parents have been told by police that at this stage it is a civil, not a police, matter, and it may be best to seek legal advice or contact the Citizens Advice Bureau.

In an email to parents, Actura Australia Pty Ltd chief executive officer Charles Chung said: “It is with regret and sadness that I must advise that Actura Australia Pty Ltd has with immediate effect gone into liquidation, today 14th June 2024.”

The Times contacted Actura NZ via email on June 15 about the company’s liquidation and received a reply stating: “Thank you for your email. Unfortunately Actura has ceased all operations. This inbox is no longer monitored.”

The Actura Australia website appears to have been taken offline.

One mother, whose child attends Bucklands Beach Intermediate School, says her family has lost $11,000 and her daughter is “gutted” by the situation.

An Auckland couple say they paid $9125 for their daughter to attend the CASE Ocean School next month and they’re “deeply upset” at the news of Actura Australia’s liquidation.

“I cannot believe this could happen nor expected it though it probably was quite the shock for everyone.

“As the cost of living goes up, we are actually facing quite a few financial difficulties right now.

“The total amount of money in all my bank accounts is less than $50 right now. [We] hope we can get our money back at least.”

Another Auckland parent says he paid about $13,000 for his son to go on one of the overseas trips.

“One payment just a day before yesterday.

“Received two emails from them one for payment confirmation in morning and liquidation in evening.

“If they were planning for liquidation then why have they not informed parents earlier?

“Just triggered the email of liquidation after getting money from parents.”

The Times has also been contacted by impacted parents as far away as Australia, one of whom says he had paid AUD$12,436 for his daughter to visit NASA in December.

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