Monday, April 22, 2024

Resonate Health reigns supreme at business awards

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Resonate Health were the Supreme Award winners and also won the Innovation, Healthcare and Best New Business categories.

Audiology business Resonate Health has taken Supreme Award at the inaugural East Auckland Business Awards tonight.

The winners of the inaugural East Auckland Business Awards were announced at a glitzy awards dinner at Pakuranga United Rugby Club this evening [March 20].

Resonate Health also won the Innovation, Healthcare and Best New Business categories.

The awards are a collaboration between Business East Tāmaki and Howick Village Association, sponsored by Bayleys and supported by the Howick Local Board.

This first year is a pilot covering the two groups and their membership boundaries only, so organisers can gauge interest.  They will then be better positioned to determine required resourcing levels etc in order to extend the awards to the greater east Auckland area (Pakaranga, Botany, Ormiston etc).

Eighty businesses entered in nine categories.

Business East Tamaki chairperson Brendan Kelly said, “The awards showcase the best of our vibrant and diverse business community and honour all of the finalists’ and winners’ hard work, dedication and innovative spirit that set them apart from the rest.

“These awards are about local recognition, giving the opportunity to herald and support businesses that go the extra mile, do the hard yards and do something different,” said Kelly.

Business East Tamaki general manager Ruth White said, “It’s quite the cliché, but we honestly could not get these awards off the ground if it hadn’t been for the support of our major partner Bayleys, the Howick Local Board, sponsors and judges who are each a standout in their own industry.

“We have viewed 2024 as a pilot to get a gauge of the support and resources needed and if sustainable, we would hope to open it up to the wider east Auckland area in the future.”

Winners:

  • Industry and Manufacturing – Leanne’s Kitchen
  • Professional Services – RSM Highbrook
  • Innovation – Resonate Health
  • Sustainability – Ecobags
  • Healthcare – Resonate Health
  • Retail – Poppies
  • Hospitality – Daisy Chang
  • Best New Business – Resonate Health
  • Community Impact – KiwiHarvest
  • Supreme Award Winner: Resonate Health.

Judges summary

Resonate Howick is a values-led state-of-the-art audiology business totally disrupting and transforming the audiology world.

With a commitment to delivering better hearing health outcomes for all New Zealanders, the best audiologists in the business have collaborated to deliver a truly unique and innovative solution to make hearing health more accessible, affordable, and transparent.

The customer is at the heart of their business and has played a key role in the design and delivery of the service offering and continues to do so.

Always looking for better, the wider team connect daily to share insights and ideas to drive continuous improvement and innovation.

New Zealand is the first in the world to experience this innovative offering. They have scaled the wider business across NZ and opportunities to expand globally. They are patient-focused, have a growth mindset and are utilising innovative technology to support their agile business model.

Instead of customers having to pay a significant amount of money up front for hearing aids, they offer an affordable monthly ‘Netflix’ subscription approach.

They only opened their doors in July 2023 and have already smashed their original sales targets. Although early sales growth is exciting, they see the importance of building relationships through quality conversations as their primary goal. They are committed to sustainability outcomes and community engagement – with great examples of both including a focus on health equity. Unique walk-in clinic with very experienced and enthusiastic employees – exceptional ambassadors for the business providing an amazing customer experience.

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