A man has been arrested and charged after taking a woman hostage at knifepoint at Manukau City Shopping Centre.
Police were called to the scene at 8.50am this morning and responded within minutes.
The first officer who arrived at the scene immediately began negotiations with the alleged offender.
The entire shopping centre complex was closed and members of the public were evacuated.
Cordons were put in place around the food court where the incident took place.
The victim was unknown to the man who continued to hold her hostage at knifepoint.
Police staff negotiated with the offender for approximately 40 minutes before he dropped his knife on the ground and released the victim.
The offender was immediately apprehended and taken into custody without further incident.
The Armed Offenders Squad and the Police Negotiation Team were called to assist as a precaution, however by this time the incident was already resolved.
A 30-year-old man has been charged with kidnapping and is due to appear in the Manukau District Court tomorrow.
Inspector Adam Pyne, Area Commander for Counties Manukau Central, says this was a frightening incident which was extremely distressing for the victim.
“The victim in this matter is understandably shaken but fortunately was not harmed by the alleged offender.
“I want to acknowledge the bravery of the victim in this incident, who remained calm in a stressful and traumatic situation and we are providing her with all the support we can.
“I also want to acknowledge the actions of the Police staff involved in this incident, who managed to successfully defuse a volatile situation without anyone being harmed.
“We would also like to recognise the actions of mall security staff who managed to quickly evacuate members of the public from the area.”