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Russ Wilkinson knows what it takes to keep his customers happy and coming back on a regular basis.
The owner of Botany Pak’nSave works each day with a highly experienced management team of 14 people, with an average length of time in the business of more than 20 years.
Wilkinson says they’re dedicated to providing their more than 40,000 shoppers each week with access to New Zealand’s lowest food prices, the freshest product, and great customer service.
“We’ve grown to be one of the top three stores in the country in terms of sales and we’ve been able to get to the top through our performance and continuity,” he told the Times.
“We haven’t been given that reputation. We’ve earned it through 30 years of hard graft.
“We’re the ones you know you can trust, and we have 30 years of experience in serving our local south-east Auckland community.
“We have an experienced operator and management team and they’ve been doing it for many years.”
Wilkinson ensures the supermarket has been refurbished, updated and modernised with new equipment and layout as part of its drive to keep it clean and tidy and free flowing for customers.
The store has new racking, a new polished concrete floor, brand new seafood ice deck and a new chiller for lunch offers.
It’s also got plenty of free parking right outside the front door and a Pak’nSave fuel station on-site.
“We have the Botany Town Centre right next door,” Wilkinsons says.
“It offers lunch, dinner, and entertainment options for everyone. It’s all right here at the Botany Town Centre.”
Store manager Diana Rong says the supermarket is offering special discounts on Pak’nSave fuel from February 24 to March 9.
Costumers who spend $100 at Botany Pak’nSave in that time will receive 10 cents off per litre of fuel and people who spend $200 will get 20 cents off per litre.
“That’s an example of the savings people get here that aren’t just food savings,” Wilkinson says.
“Fuel is the second biggest cost most households have so we’re looking after that as well.”
“We’ve always got offers on it. This one is an exceptional offer as it’s not often 20 cents off per litre happens on fuel nowadays.”
