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Q&A with Grant and Karen Harwood of Rogers Avenue in Eastern Beach.
Q: Why did you decide to retrofit double glazing?
A: Our old single-glazed windows were scratched, hard to clean, and the green tinted glass gave our home a dated appearance. The house overheated in summer and was chilly in winter. We wanted to improve comfort, energy efficiency, and give our home a more modern appearance.
Q: Did you explore other retrofit companies before Comfortglaze?
A: Yes – two others. Both told us it was “too hard” and suggested full replacements. ComfortGlaze stood out immediately. They were professional, punctual, and clearly knew what they were doing.
Q: Why did you choose Solux-Ultra glass?
A: We chose the “best” option for comfort and insulation. The price difference was worth it for the increased performance and comfort – we didn’t want to wonder “what if” later.
Q: What was the result after installation?
A: It was instantly noticeable! The house looked more modern and elegant. It felt cooler in summer, and we’re excited to see the winter benefits. Our sliding doors glide perfectly now, too.
Q: Was the retrofit disruptive?
A: We were nervous at first, but it was smooth and stress-free. The ComfortGlaze team worked around us, cleaned up daily, and left the windows spotless. It felt more like a refresh than a renovation!
Q: Would you recommend ComfortGlaze?
A: 100 per cent. They cared, communicated clearly, and delivered amazing service. Even when a scratch appeared post-install, it was replaced within a week – no fuss.
